Use warm water for the final rinse and avoid over‑loading the brush. Many users report a spotless finish when rinsed thoroughly.

Choose Unscented if you prefer no scent. A warm final rinse helps remove any remaining fragrance.

Use a soft brush/sponge. Avoid abrasive pads on coated pans.

Varies by household. Keep it dry between uses—many users report months of use.

A warmer, higher‑flow rinse helps clear suds faster.

Shipping Policy

At Mason Pure, we’re dedicated to delivering your medicine supply quickly and efficiently so you can unleash your supplement without delay. Please review our shipping policy for details on how we process and deliver your orders.

Processing Times

• Orders are typically processed within 1–3 business days after purchase.

• Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Options and Delivery Times

We offer the following shipping options:

• Standard Shipping: Delivery within 5–10 business days.

• Expedited Shipping: Delivery within 2–5 business days.

• International Shipping: Delivery times vary by destination and may take 7–21 business days.

Shipping times are estimates and may vary due to unforeseen circumstances such as weather conditions, customs delays, or courier issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Free shipping may be available for orders over a certain amount—check our website for current promotions.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.
You can use this information to track your package's progress directly with the courier.

International Shipping

Ruvo ships to most countries worldwide!
Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Missing or Delayed Shipments

If your order hasn’t arrived within the expected timeframe, please contact us at support@maisonpuresoap.store. Provide your order number, and we’ll help resolve the issue as quickly as possible.

Returns Due to Incorrect Address

Please ensure your shipping address is correct before finalizing your order.
Ruvo is not responsible for packages returned due to incorrect or incomplete addresses.
If a package is returned, the customer will be responsible for any additional shipping costs.

Contact Us

For any questions regarding shipping, please reach out to our support team at support@maisonpuresoap.store

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@maisonpuresoap.store.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@maisonpuresoap.store.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@maisonpuresoap.store.

Shipping Policy

At Mason Pure, we’re dedicated to delivering your medicine supply quickly and efficiently so you can unleash your supplement without delay. Please review our shipping policy for details on how we process and deliver your orders.

Processing Times

• Orders are typically processed within 1–3 business days after purchase.

• Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Options and Delivery Times

We offer the following shipping options:

• Standard Shipping: Delivery within 5–10 business days.

• Expedited Shipping: Delivery within 2–5 business days.

• International Shipping: Delivery times vary by destination and may take 7–21 business days.

Shipping times are estimates and may vary due to unforeseen circumstances such as weather conditions, customs delays, or courier issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Free shipping may be available for orders over a certain amount—check our website for current promotions.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.
You can use this information to track your package's progress directly with the courier.

International Shipping

Ruvo ships to most countries worldwide!
Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Missing or Delayed Shipments

If your order hasn’t arrived within the expected timeframe, please contact us at support@maisonpuresoap.store. Provide your order number, and we’ll help resolve the issue as quickly as possible.

Returns Due to Incorrect Address

Please ensure your shipping address is correct before finalizing your order.
Ruvo is not responsible for packages returned due to incorrect or incomplete addresses.
If a package is returned, the customer will be responsible for any additional shipping costs.

Contact Us

For any questions regarding shipping, please reach out to our support team at support@maisonpuresoap.store